Quick start
Install the app, find the COM port and complete the first successful send and receive.
Quick startChoose one focused article for the task at hand. Each page keeps its own contents and related next steps.
Start with the physical link, serial settings and workspace controls.
Install the app, find the COM port and complete the first successful send and receive.
Quick startPorts, baud rate, framing, flow control, Append Line Ending and Enter Sends.
Serial connection parametersShow, hide and reorder connection, receive and send controls.
Quick Settings panelUnderstand TX/RX activity, modem lines, DTR/RTS control and Break.
Indicator lamps and control linesReadable commands, binary frames, byte checks and the GB18030/GBK/Big5 encodings.
Text, Hex and encodingsAutomate commands, preserve evidence and verify protocol or network traffic.
Loop commands, send lists line by line and reuse send history.
Automatic send and command listsCapture timestamped evidence and plan log rotation for long-running tests.
Logs and long-running captureCheck payload bytes, algorithm parameters, CRC byte order and raw responses.
CRC and Modbus checksDebug TCP Client, TCP Server, UDP and RFC 2217 traffic alongside the serial link.
TCP, UDP and RFC 2217 debuggingUse Cloud Console, diagnose symptoms or prepare account and support details.
Live viewing, remote send and port control, quota behavior and privacy.
Cloud ConsoleDiagnose missing ports, open failures, resets, no data and unstable links.
Troubleshooting checklistOrders, offline activation, Cloud Sync and the support evidence checklist.
Orders, activation and support